Same Privacy Rules Everywhere
Whether you're playing live baccarat on desktop or slots on your phone, the same privacy protections apply to your account and payment data.
LEGAL REFERENCE
Your Privacy Matters to Us
We've built nano4d around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our platform...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesYour Control
How We Protect Your Information
nano4d collects and processes your personal information to deliver account services, process transactions through DANA, OVO, GoPay and QRIS, and keep your lobby experience secure. We use encryption for all payment data, store your account details on protected servers, and never share your information with third parties without your consent. Your data is held in supported regions where local law permits, and
you can request access or deletion of your personal information at any time through our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Questions About Your Privacy
Email Support
Reach our privacy team directly at [email protected] with any questions about how we handle your data, account security or payment information.
Live Chat
Chat with our support specialists during lobby hours. They can walk you through privacy settings, data requests and account protection options.
Account Settings
Manage your privacy preferences directly in your account dashboard. Control what data you share and how we use it across the platform.
REVIEW SIGNALS
Why Your Data Is Safe With Us
Encryption Standard
All payment transactions through DANA, OVO, GoPay and QRIS use industry-standard encryption. Your card and wallet details never touch our servers unencrypted.
Regular Audits
We conduct quarterly security reviews of our data systems. Third-party auditors verify our encryption, access controls and backup procedures.
Limited Access
Only authorised team members can view your personal information, and only when needed to process your account or resolve a support request.
No Selling Data
We never sell your personal information to advertisers, data brokers or marketing firms. Your account details stay between you and nano4d.
Breach Response
If we detect unauthorised access to your account, we notify you immediately and walk you through securing your payment methods and resetting your password.
Compliance Ready
Our privacy practices align with data protection standards in supported regions. We update our policy when local regulations change.
WHY THIS PLATFORM
Consistency Across Our Platform
One Account, One Profile
Your personal information is stored once and shared across all nano4d services. You don't need separate privacy settings for each game or lobby section.
Consistent Payment Handling
DANA, OVO, GoPay and QRIS transactions all follow the same encryption and fraud-detection rules. No payment method gets weaker protection than another.
Unified Support Access
Our support team sees your complete account history and privacy preferences in one place, so they can help faster without asking you to repeat information.
Single Data Request Process
Whether you want to download your data, correct information or request deletion, you use the same process across all nano4d services.
Aligned Policy Updates
When we update this privacy policy, the changes apply to your entire account at once. You won't see different rules on different pages.
Transparent Logging
We keep a single audit log of who accessed your account and when. You can review this history anytime through your account settings.
What This Policy Covers
Account Registration
When you open your nano4d account, we collect your name, email and phone number. This information stays private and is used only to manage your account.
Transaction Records
We keep records of your deposits, withdrawals and gameplay for account verification and fraud prevention. These records are encrypted and retained securely.
Device Information
We log your device type, browser and IP address to detect suspicious login attempts and protect your account from unauthorised access.
Gameplay Analytics
We track which games you play and when, but never link this data to your identity outside nano4d. This helps us improve the lobby experience.
Communication Preferences
You control whether we send you promotional emails, SMS updates or in-app notifications. Change these settings anytime in your account dashboard.
Cookie Usage
We use cookies to remember your login, language preference and lobby settings. You can disable cookies in your browser, but some features may not work.
Privacy Questions Answered
We keep your account information as long as your account is active. After you close your account, we retain transaction records for five years to comply with financial regulations, then delete everything else.
Yes. Go to your account settings, select 'Privacy & Data', and click 'Download My Data'. We'll email you a complete file of your personal information, transactions and gameplay history within 48 hours.
We'll send a reset link to your registered email. Click it to create a new password. If you don't recognise the reset request, contact support immediately so we can secure your account.
Game providers like Evolution and Pragmatic see only your account ID and session data needed to run the games. They don't receive your name, email, phone number or payment details.
Payment processors handle your wallet or card details directly. nano4d receives only a confirmation that your transaction succeeded. We never store your full payment credentials on our servers.
Yes. Request account deletion through support, and we'll remove your personal information within 30 days. Transaction records needed for compliance are kept separately and anonymised.
Contact support immediately. We'll lock your account, review login history, and help you reset your password and payment methods. We'll also check for unauthorised transactions.